Frequently asked questions

We use the same standardised diagnostic tools as NHS services (DIVA-5, ADI-R and ADOS-2) plus other validated tools where appropriate, so a diagnosis carries the same clinical weight. The difference is timing and cost. A self-funded assessment means you don't join a waiting list, in exchange for a fixed fee.

No. You can contact us directly. We're an independent, self-funded service, so no referral is needed.

In Kent and Medway, routine Right to Choose autism and ADHD assessments are currently on hold after the local budget ran out. They're not expected to restart before April 2027, and then there's a backlog. Read the full Right to Choose update. If you're already on an NHS list, you can stay on it while you consider other options.

Not yet. We currently assess adults (18+) only. Children's ADHD assessments will start in early 2027, followed by children's autism assessments. Register your interest and we'll let you know when bookings open.

Yes. The 15-minute call is free and there's no commitment. It's a chance to check the assessment is a good fit before anything is booked or paid for. It can be by phone, video or WhatsApp.

Every assessment involves two independent clinicians. Your assessor, an associate psychologist working under clinical supervision, carries out your screening, developmental history and live diagnostic interview. Your independent psychologist, an HCPC-registered Clinical or Educational Psychologist, reviews your full file against diagnostic criteria and co-signs your report. More about us

The DIVA-5 for ADHD. For autism, the ADI-R for developmental history and the ADOS-2 for the live assessment. We may also use other validated tools where appropriate.

For the autism assessment, the ADI-R normally needs an interview with someone who knew you as a young child, usually a parent. If nobody is available, mention this on your free initial call. We'll talk through whether the assessment can still go ahead and what that would involve. For ADHD, informant input is helpful but not essential.

No. It's a structured, interactive session of conversation and activities that helps your assessor understand how you communicate and interact. There's nothing to prepare and no "right" way to respond.

Interviews are usually by video. The ADOS-2 can be in person in Whitstable where possible, or online. You can take sensory or comfort breaks whenever you need.

Our reports use recognised diagnostic criteria and standardised tools, and every report is co-signed by an independent HCPC-registered psychologist. They're written to be shared with your GP, employer or place of study, and can support requests for reasonable adjustments or an Access to Work application.

No. At this stage we provide diagnosis only. We don't prescribe or manage medication, carry out titration or arrange shared care. If you'd like to explore medication, you can share your report with your GP to discuss next steps.

Your feedback session includes recommendations and signposting to appropriate services. From 2027 we'll also offer post-diagnostic coaching for individuals and families: understanding a diagnosis, finding what works and planning next steps together.

Your feedback session explains the reasoning behind your results either way, with any recommendations. An outcome you didn't expect doesn't mean the process wasn't worthwhile. Understanding what's going on for you is the goal, whatever the conclusion.

Adult ADHD assessment is £450, adult autism assessment is £895, and the combined assessment is £1,150. Each covers the full pathway, from your free initial call to your feedback session, including independent psychologist review. See what's included

We'll explain payment and booking at your free initial call, before you commit to anything.

We're a community interest company (CIC), so we exist to benefit the community rather than shareholders. Any surplus goes back into the service, which lets us keep fees as low as we can.