Privacy notice

Last updated: September 2026

Who we are

Kent Independent Autism and ADHD Service CIC ("we", "us") is a community interest company registered in England & Wales (company number 17458155), based in Whitstable, Kent. We are the data controller for the personal information described in this notice.

Contact: stephen@kentautismandadhd.co.uk · 07572 793499.
ICO registration number: [add your ICO registration number]

What information we collect

• Enquiries: your first and last name, date of birth, email, mobile number, which assessment you're interested in, and, if you choose to tell us, how you heard about us, good times to call, your message and whether you'd like to hear about children's assessments. We ask for your date of birth to check an assessment is suitable for you and to set up your client record if you go ahead. Please don't include medical details in the enquiry form.
• Prospective clinical associates: if you register interest in joining our associate panel, we collect your contact details, professional registration, experience, availability and, if you choose, your CV. We use this only to discuss associate opportunities with you (legitimate interests). It's stored in our Google Workspace account and deleted after 12 months if we don't go on to work together, or sooner if you ask.
• Assessment information: the information in your pre-assessment forms, interviews and sessions, including information about your health, development and history. This is "special category" data, and we treat it with extra care.
• Informant information: the name and contact details of anyone who takes part as an informant, and what they tell us about you.
• Payment records: what we need to take payment and keep financial records.

The self-screeners on this website run entirely in your browser. Your answers are never sent to us or stored.

Why we use it, and our lawful basis

• To reply to your enquiry and arrange your assessment. Legitimate interests, and taking steps at your request before entering a contract.
• To carry out your assessment and write your report. Contract (UK GDPR Article 6(1)(b)), and for health data, provision of health care (Article 9(2)(h), with the Data Protection Act 2018, Schedule 1).
• To keep clinical and financial records, and to meet our legal and professional obligations. Legal obligation.
• To protect you or others if we have a serious safeguarding concern. Vital interests / substantial public interest, as the law allows.

Who we share it with

• Your independent reviewing psychologist, an HCPC-registered Clinical or Educational Psychologist who reviews your file and co-signs your report, under a confidentiality agreement.
• Your GP or anyone else, only if you ask us to or agree to it, except where the law requires it or there is a serious risk of harm.
• Service providers who help us run the service, such as our website host (Hostinger), our email and office provider (Google Workspace), and secure storage providers. They may only use your data to provide their service to us. Some may store data outside the UK, and where they do, appropriate safeguards are used.

We never sell your data or use it for marketing without your consent.

How long we keep it

Enquiries that don't lead to an assessment are deleted within 12 months. Clinical records are kept in line with the Records Management Code of Practice for Health and Social Care, typically 8 years after your last contact with us for adult records. Financial records are kept for 6 years as required by law.

Your rights

You have the right to access your information, ask us to correct it, ask us to delete or restrict it (where the law allows), object to how we use it, and ask for a copy to be transferred. To make a request, email us. We'll respond within one month.

If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office: ico.org.uk or 0303 123 1113.

Cookies and this website

We don't use advertising or tracking cookies. If you use the accessibility options (theme, text size or readability font), your choice is saved in your own browser so it's remembered next time. It isn't sent to us. The website loads fonts from Google Fonts.